Frequently Asked Questions
Everything you need to know about your BERNY timepiece.
What kind of movements do BERNY watches use?
BERNY watches are equipped with high-precision movements, primarily sourced from reputable manufacturers like Miyota and Seiko, ensuring reliable timekeeping and longevity.
How long does shipping take for international orders?
Standard international shipping typically takes 7-15 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
Are BERNY watches water-resistant?
Most of our watches feature water resistance ranging from 3ATM to 10ATM. Please check the specific product description for the exact rating before exposing your watch to water.
What is your return and exchange policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the watch in its original, unworn condition with all packaging for a full refund or exchange.
Do you provide a warranty on your timepieces?
Yes, every BERNY watch comes with a 12-month limited warranty that covers manufacturing defects in the movement, dial, and hands from the date of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure checkout system.